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Educational Trust

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Education Welfare

Good attendance is an essential ingredient towards raising standards and pupil’s achievement. For children to gain the greatest benefit from their education it is vital they attend regularly, be at school on time, every day the school is open, unless the reason for the absence is unavoidable.

MET Education Welfare Service provides support and guidance to schools to maintain good attendance.


In addition to our MET schools we currently work with 18 schools to support pupil and student attendance at school. Our experienced Education Welfare Officers can also act on your behalf performing attendance checks, home visits and School Attendance Meetings (SAM) with parents.


Education Welfare Team


Rachael Lane - Education Welfare Officer


Rachael joined the MET Education Welfare Team in September 2018.

Rachael is a qualified Social Worker and in addition has the following qualifications: Diploma in Welfare Studies and Higher National Certificate in Public Administration.  She is an accredited trainer for the Triple P Parenting Program and she has provided workplace learning and support for Social Work students. Rachael has worked with children and adults for around 30 years, alongside schools, parents, carers, children and young people, agencies and partners.  She has worked in a number of Social Care settings (Children and Family Social Work; Early Intervention Family Support; Residential Social Work) and also Educational settings (Early Years, Schools, Connexions and Pupil Exclusions & Reintegration). Before joining the Education Welfare Team Rachael worked as a Pupil Reintegration Officer within a Local Authority Exclusions Department for over nine years, supporting some of the most vulnerable children and young people in accessing their educational provision and inclusion.

Rachael has an in-depth knowledge and lengthy background in Safeguarding, Social Care and Education.  As a member of the Education Welfare Team, Rachael has a thorough understanding of the wider impact of poor attendance, persistent absence and the need for early intervention. Rachael will therefore be working to continue improving the educational opportunities and outcomes for children and young people by promoting good attendance and tackling any barriers to learning.

Julie Messent - Education Welfare Officer


Julie has worked in the community for the last 20 years.  After qualifying as a Nursery Nurse Julie started her community career within the NHS working with paediatricians and school nurses, offering a home-based assessment service for children with behavioural problems.   After progressing in this arena for 10 years, she moved on to working within a high school setting running a unit for teenagers struggling with all aspects of school life. In 2008 she started her EWO career using the experiences gained so far. Julie has worked as an EWO for main stream schools both primary and high, special schools and pupil referral units. 

Julie has a sound knowledge of the workings of the education system, is conversant with the legislation and regulations that govern school attendance and education enforcement.  She is also experienced in supporting and challenging schools to address the barriers to education, improve school attendance and safeguard the welfare of their pupils. She has a sound knowledge of safeguarding children and as a specialist leader in behaviour and attendance has a   number of counselling qualifications which enable her to encourage people to make change. Julie in her spare time has also been a Welfare Officer in a sports club and has travelled around the country delivering safe guarding training to athletes, coaches and other club welfare officers on behalf of the Sports governing body.

Further Information

Our Educational Services are planned and delivered through consultation with key school staff. For more details on what services we offer, costs and to arrange a free initial school consultation please contact us on 01684 574497 or by email on